Privacy Policy

1. Information We Collect

When you visit the Relaxify store, we collect certain information to ensure a smooth experience:

Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including bank details or mobile wallet info), email address, and phone number.
Device Information: To improve our store’s performance, we automatically collect information about your device, including your IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the information we collect to:

Fulfill your orders (processing payments, arranging shipping, and providing invoices).
Communicate with you regarding your order or the Relaxify brand.
Screen our orders for potential risk or fraud.
With your permission, send you "Sunday Calm" newsletters and exclusive offers for your mental wellness.

3. Sharing Your Information

We only share your information with trusted partners who help us provide our services:

Shipping Partners: We share your address and phone number with our delivery partners (e.g., TCS, Leopards, or BlueEx) to ensure your oil reaches your doorstep.
Legal Compliance: We may share information to comply with applicable laws and regulations or to protect our rights.

4. Security of Your Data

We use industry-standard encryption and security protocols to protect your data. Your payment information is processed through secure gateways, and we do not store your full credit card or bank details on our local servers.

5. Cookies & Tracking

We use "Cookies" to help the store remember your cart and preferences. This allows us to provide a more personalized experience. You can choose to disable cookies through your browser settings, though some parts of the store may not function perfectly without them.

6. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.