Shipping Policy

Order ProcessingAt Relaxify, we understand that when you are seeking a moment of peace, the last thing you want is a stressful delivery experience. Every order is processed with the utmost care within 24 to 48 business hours at our fulfillment center. Because our essential oils are housed in premium glass bottles, we utilize extra-secure, protective packaging to ensure your ritual arrives in perfect condition. Once your order is verified, you will receive a confirmation via email or WhatsApp, marking the beginning of your journey toward a calmer mind.

Delivery TimelinesWe partner with Pakistan’s most reliable courier services to ensure your "Exhale in a Bottle" reaches you as swiftly as possible. For customers located in major metropolitan hubs such as Karachi, Lahore, and Islamabad, delivery typically takes 2 to 3 business days. For all other cities and regional areas across Pakistan, please allow 3 to 5 business days for your package to arrive. Please note that during high-demand periods or public holidays, delivery times may vary slightly, but we always strive to prioritize your peace of mind.

Shipping Rates & TrackingTo make your experience as seamless as possible, we offer Free Standard Shipping on all orders over Rs. 3,500. For orders below this amount, a flat shipping fee is applied at checkout. Transparency is a core value of the Relaxify brand; therefore, as soon as your package is dispatched, we provide a real-time tracking number. This allows you to follow your shipment every step of the way, from our sanctuary to yours. If you have any questions regarding your delivery, our dedicated support team is available via WhatsApp to assist you in making your experience as effortless as our oils.